Art of Leadership
Azusa Pacific University
Dr. Paul Shrier
March 30, 2004
"Situational Approach"

I.   You don't have to have certain traits, rather, it is based on the particular situation
A.   Different situations demand different leadership
B.   Effective leaders are capable of adaptation
II.   Directive behaviors
A.   Level of confidence and commitment of group members determine
B.   Assist group members in goal accomplishment by given direction, setting goals, and setting evaluation
C.   Help group members feel comfortable with themselves
III.   Supportive behaviors
A.   Asking for input
B.   Problem solving
C.   Sharing information
D.   Listening
IV.   4-categories
A.   Directive style
1.   High-directive, low supportive
2.   Leader decides goals, and how to carry them out
3.   Used when followers are high in commitment and low in confidence
B.   Coaching style
1.   High-directive, high supportive
2.   Used when people aren't confident or committed
C.   Supporting
1.   Low-directive, high supportive
2.   Used when followers are low in commitment and high in ability/confidence
D.   Delegating-style
1.   Low-directive, low-supportive
2.   Used when they are confident and committed