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Tuesday was opening day for Major League Baseball. The Boston Red Sox played the Oakland A's in Tokyo, Japan. I am stoked! I was so excited, today I decided to get a flex package of season tickets.
So I hoped on Atlanta Braves website and went to town on the games I wanted to attend. What is nice about my schedule is that I don't work on Friday,1 so I bought a lot of Thursday night tickets.
Any-who...this isn't about buying tickets, it's about great customer service. I realized after purchasing the tickets, I didn't purchase parking passes. So I e-mailed them informing of the slip up and within 3 minutes they called me back with this voicemail:
Now that is customer service! And in under 15 seconds nonetheless. As Justin (who was purchasing tickets with me) put it, "if everybody provided customer service like that, nobody would be unhappy!" I think he is right.
In addition to that. I have heard it rumored from friends that I will be receiving a call from them in February offering me "great deals" for the 2009 season. What great follow-up and care for their customers.
Comcast, Apple Computer, Capital One, AT&T, Washington Mutual, Honda Carland of Roswell, and Cheetah Strip Club2 take notice! You could make the world a better place if you just took a lesson from the Braves season ticket office.
And if anybody is interested, here are the games I will be attending!
| Braves -v- Pirates | Thu, April 3, 2008, 7:10 PM |
| Braves -v- Marlins | Thu, April 24, 2008, 7:10 PM |
| Braves -v- Reds | Fri, May 2, 2008, 7:35 PM |
| Braves -v- Padres | Tue, May 6, 2008, 7:10 PM |
| Braves -v- Mets | Tue, May 20, 2008, 7:10 PM |
| Braves -v- Phillies | Fri, June 6, 2008, 7:35 PM |
| Braves -v- Phillies | Tue, July 1, 2008, 7:10 PM |
| Braves -v- Cardinals | Thu, July 31, 2008, 7:10 PM |
| Braves -v- Cubs | Tue, August 12, 2008, 7:10 PM |
| Braves -v- Cubs | Wed, August 13, 2008, 7:10 PM |
| Braves -v- Cubs | Thu, August 14, 2008, 7:10 PM |
| Braves -v- Marlins | Thu, August 28, 2008, 7:10 PM |
| Braves -v- Nationals | Thu, September 4, 2008, 7:10 PM |
| Braves -v- Rockies | Thu, September 11, 2008, 7:10 PM |
| Braves -v- Phillies | Tue, September 16, 2008, 7:10 PM |
| Braves -v- Phillies | Thu, September 18, 2008, 7:10 PM |
| Braves -v- Mets | Fri, September 19, 2008, 7:35 PM |
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03/29/08 @ 21:33 · http://blog.visualtrademark.com Permalink
04/06/08 @ 15:40 · http://www.2timothy42.org Ok, late to comment....but I LOVE the Grandcentral embedded voicemail. I'm glad you got me hooked with GC bro!No prob. I gotta new one for you though. Youmail We'll talk more later.
Bye the way, we can hit up the Cheetah when I'm in ATL next?Sure. We'll just ditch the girls when you come next month.
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04/06/08 @ 17:09 !!! NEW FEATURE !!!
If you see any footnotes (i.e. 1 2 3 etc...)
hover your mouse over them for the text.
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| "Preach the Word; be prepared in season and out of season; correct, rebuke and encourage - with great patience and careful instruction." -2Timothy 4:2 |
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